Consultant Bios

Charlie founded Clausen Consulting Group in 2022.  In his over a decade professionally in the field, he has lived, studied, and worked in a variety of settings, including as an expat at a Sino-US joint-venture institution, an HBCU, public and private schools, and large and small schools, adapting to the needs of each. He worked for 4 of the first 5 years of current institution’s undergrad program, thus planned and implemented nearly all initiatives nearly from scratch.  He can be reached via email or phone.

He specializes in supervision trainings, leadership coaching, team building, and Microsoft Office suite trainings.

• Master of Business Administration, concentration in Project Management from Fayetteville State University (USA)
• Master of Arts, Student Affairs Administration in Higher Education from Ball State University (USA)
• Bachelor of Science, Actuarial Science with a minor in Foundations of Business from Ball State University (USA)

• Assistant Dean of Student Affairs at Duke Kunshan University (China). Hired as Residence Life Manager and received a performance-based promotion after two years, and expanded portfolio to include Leadership Development Programs and Student Conduct.
• Residence Coordinator at Duke University (USA). 
• Assistant Residence Hall Director at Ball State University (USA).

• Association of College and University Housing Officers - International (ACUHO-I), Global Ambassador (appointed and renewed) from March 2022 – December 2023
• RMS Mercury, User Executive Board International Rep – Asia/Africa (elected) from October 2022 – October 2023
• Duke Kunshan University, Pathways to Success Mentor from December 2020 – Current
• Duke University, Exceptional Achievement Bonus Recipient in July 2017
• Ball State University, Distinguished Thesis Award Nominee in September 2014; Housing and Residence Life Advisor of the Year in April 2014

• Cox, E., Clausen, C., Dienes, K., Greenwood, J., & Lala, K. (2022, December). IRL or no? A conversation about the impact of virtual spaces on student communities. Webinar panelist for ACUHO-I Global Initiatives Network.
• Clausen, C. & Zhao, Y. (2022, June). Taking a fresh look: Do our job descriptions match our campus needs? Presented at ACUHO-I Annual Conference & Expo, Pittsburgh, PA.
• Zhao, Y. & Clausen, C. (2021, May). COVID-19 and beyond: Strategies for collaborative communications in crisis circumstances. Presented at IASAS Global Summit, Virtual.
• Clausen, C., Li, Y. & Medina, D. (2021, March). What about us? Supporting international students during a pandemic. Presented at Annual NASPA International Symposium, Virtual.
• Jerralds, A., & Clausen, C. (2019). Hey hey, ho ho; This building’s name has got to go! In M. Benjamin & J. Jessup-Anger (Eds.), Maybe I should…Case studies on ethics for student affairs professionals (2nd ed., pp. 141-142). Lanham, MD: Rowman & Littlefield.
• Clausen, C., & LoBiondo, D. (2017). Enhancing residential community through intentional leadership development for Resident Assistants: The Kilgo effect, SEAHO Report, Spring, 16-19.
• Clausen, C., & Wilson, A. (2017, March). Challenge accepted: The journey of the new professional. Presented at Annual NASPA Conference, San Antonio, TX.
• Wessel, R.D., & Clausen, C. (2016, March). Predicting and supporting transfer student academic success. Presented at Annual ACPA Conference, Montreal, Quebec, Canada.
• Clausen, C., & Wessel, R.D. (2015). Transfer shock: Predicting academic success after transition. Journal of College Orientation and Transition, 23, 15-27.
• Wessel, R.D., & Clausen, C. (2015, March). Predicting and supporting transfer student academic success. Presented at Annual NASPA Conference, New Orleans, LA.